ROLE OF COMMUNICATION IN HUMAN RELATIONS

ROLE OF COMMUNICATION IN HUMAN RELATIONS

1.    Effective communication and sound human dependent on each other; it is not what we convey to other person understands.

2.   Free flow of communication upwards and down words and even sideways therefore becomes an important factor of establishing healthy attitudes.

3.   We must reckon with and understand an individual’s will to misunderstand to misinterpret and to distort the content of formal communication.

4.   Generally all co0mmunications especially in industry , generally falls in to three categories

·      INFORMATION :

The matters that an employee wants to know about are neither many nor complicated. In simple terms, he wants to know about his own company, how well it is doing and what its further growth will help in his career.

·      INSTRUCTION :

This aspect of communication relates to induction and training of the employee and later to the direction of superiors. The quality of communication at the induction and training stage may actually affect the foundations of the employee faith and confidence in the management.

·      MOTIVATION :

This is the most important aspect of the communication programme. It is to be remembered that merely because an employee earns his livelihood from company, he is not obligated to love it.